h a n g b l o g

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The Hang makers Felix Rohner and Sabina Schärer offer a tuning and repair service for players who have any issues with their instrument. With the kind permission of PANArt the hangblog is publishing the following information from them regarding these services.

A prerequisite for PANArt to do any tuning or repair work is for the instrument to have on record at PANArt an agreement signed by the owner. This document is one that outlines an accord between the Hang owner and PANArt, that in the event of a proposed sale of the instrument, PANArt is first offered the right to purchase back the Hang, and that it should not be sold at a price greater than the original sale price. Since the beginning of 2008 all new buyers of Integral Hanghang have been required to sign this agreement. The agreement was put into place by PANArt in an attempt to stem the tide of rising Hang resale prices and speculation.

PANArt Hangbau AG, January 2010

On the Sustainability of the Tuning of the Hang

The hang is made of a material which we call PANG. PANG is the result of twenty years of research on the part of PANArt to come up with sustainable tuning in metal, which is an absolute prerequisite for a new world instrument.

To make a metal sound sculpture whose resonance touches human souls requires a material with a high energetic level. PANG is an iron structure reinforced with a very hard non-metallic iron nitride needle structure. The discovery of this quality opened for PANArt new horizons in sound creation.

Because of this development, the surface layer of the Hang has a non-metallic character. This surface, whose qualities are similar to ceramic, is very friendly to human hands. We regard this interface – where the Hang meets the hand – to be a defining aspect of hand-played metal instruments.

In the course of over eight years more than 6000 people have become Hang players. When these instruments come into hands of people who play them within the appropriate parameters, they do not go out of tune. Of those instruments that arrive at our workshop for repair, 99% have been damaged in various accidents – whether in transport or otherwise – or by violent playing.

The sustainability of the tuning of the Hang has been demonstrated by scientific researchers and by players who have used it every day over the course of years for their own practice in concentration.

In event of damage to your Hang

We only tune hanghang from owners who have a signed contract with us.

If you do not have a contract yet, please read the attached document, sign it in case you need your instrument to be tuned or repaired, and send in back by mail or by fax (+41 31 301 33 32). The purpose of this contract is to avoid speculation with our instruments.

We will not enter into any contract or agreement with owners who have – through speculation – purchased or sold a hang at a higher price than the original sales price. Occasionally, out-of-tune hanghang are sold at high prices and the purchaser expects us to repair the damage. As a firm with 30 years of experience in the production of metal instruments, we consider the sale of out-of-tune instruments to be dubious in the very least, and will therefore have no part of it.

Please note that we only tune PANArt instruments.

The Hangmakers of PANArt Hangbau AG, Felix Rohner and Sabina Schärer, will make a general check of your hang. The sound sculpture has to reacquire its balance and harmony. We will clean it, treat it with a special oil, check it for corrosion, and polish it.

What you have to do:

1. Take the PANArt box or find for a cardboard box, approx. 55×55x30 cm.
2. Pack the Hang with the shell or the case in it (without the bag). Use the PANArt cardboard corners to brace it in the box, or place the instrument in a bed of crumpled newspaper.
3. Send it by post (priority or economy) or by other transport services such as DHL, Fedex, or UPS.
4. Customs declaration: No commercial value / for repair.
5. Insurance value: the price you paid (see agreement).
6. Write on the box in big letters: For Repair
7. Give us your telephone number and street address.

Costs:

For shipment (Priority) 2010		Urgent (1-2 days Europe, 2-4 Other continents)
Zone 1: DE, F, I, AT, BENELUX	80 Euro		125 Euro
Zone 2: ES,UK,GR,PT,S,FI,DK	90 Euro		145 Euro
Zone 3: USA,CA,IL	110 Euro (160 USD)		164 Euro (240 USD)
Zone 4: JP, IN, TH	130 Euro		247 Euro
Zone 5:AU, South-America	150 Euro		275 Euro
For Tuning*	70 Euro (100 USD)

*In cases of serious damage, the costs may be higher.

If you wish a brass protection ring for your old generation Hang:
30 Euro / 45 USD / 50 CHF.

As soon you have sent your Hang, please pay the amount on our account. When the money arrives, we will send the Hang back to you right away.

Bank details

Beneficiary Full Name: PANArt Hangbau AG
(Not Felix Rohner or Sabina Schärer!!!!!)
Address Beneficiary:
Engehaldenstr.131
3012 Bern
Switzerland

Name of bank: UBS AG
Address of the bank:
Bubenbergplatz 3
3000 Bern 94
Switzerland

BIC/Swift: UBSWCHZH30A
IBAN: CH46 0023 5235 5528 7801 A
Accont number: 552878.01A

Agreement

• Agreement (en)
• Vereinbarung (de)
• Convention (fr)
• Acuerdo (es)
• Accordo (it)

Copyright © 2010 All rights reserved.

Updated: January 29th, 2010